Shipping and returns

The shipping of your package

The packages are generally shipped in 2 days from the payment and are shipped by GLS with tracking and delivery without signature. If you prefer a GLS Extra Delivery with signature request, it will be possible only if you will pay an additional cost. You are pleased to contact us before choosing this method. Any kind of shipment you will choose, it will be provided a link in order to track your shipment by your own.

Cash on delivery payment method needs an extra shipping cost. 

The shipment costs include management, packaging and postal costs. The management costs are steady. The packaging and postal costs change based on the total weight. Please collect your desired products in an unique order. Ordering in different times, you will pay twice shipping costs.

Your packet will be shipped at your risk, obviously in case of fragile contents we are packaging products with high attention.

Boxes are suitable to your orders, and products will be safe.

Cancellation policy and returns

In case it will be necessary to hold your right of withdrawal, under Decret n. 21 del 21 febbraio 2014 (link alla pagina https://www.gazzettaufficiale.it/eli/id/2014/3/11/14G00033/sg) please read the guidelines in this website at the page Cancellation policy.